Approvals

Document approval workflows with SLA and notifications

Without this app, Mayan cannot enforce approvals

Mayan EDMS has no built-in approval system. Right now, your validation process probably looks like this:

You email a colleague to review a contract — they forget, or reply three weeks later
You have no way to know whether the right people have actually seen the document
An auditor asks "who approved invoice #4521 and when?" — you search through email threads for 45 minutes
A document reaches the "Approved" state in Mayan even though nobody formally reviewed it
A step in the chain gets skipped because there's nothing to enforce the order

There is no way to fix this inside Mayan without a dedicated approval module.

What becomes possible with Approvals

Enforce a chain. A contract cannot advance to "Signed" until Legal, then the Manager, then the CFO have each approved it — in that order, with no way to skip a step.
No Mayan access required for approvers. Each approver receives a notification with a single link — they click, they approve or reject, done. They never need to log into Mayan.
Automatic reminders. If an approver hasn't responded in 48 hours, a reminder goes out automatically. If still no response after the SLA deadline, the document is escalated.
Rejections leave a trace. A rejection requires a mandatory comment. The full history — who approved, who rejected, what they wrote, when — is permanently attached to the document in Mayan.
The document state follows the decision. An approved document automatically moves to the next Mayan state. A rejected document returns to "In review". No manual intervention needed.
Audits answered in seconds. Every approval decision is logged with a timestamp and a user. "Who approved this?" is a one-click query, not a 45-minute email excavation.

Ideal for: contracts, supplier invoices, HR documents, internal procedures, regulatory submissions — any document that needs a traceable sign-off before it can move forward.